RingRoost Blog » New Features

Intercom functionality with RingRoost

Taylor — Tue, 22 Mar 2016 23:07:43 +0000

Setting up intercom functionality within your RingRoost PBX is now pretty simple. You will need to change one setting on your physical SIP Phone, then you will be able to dial any extension from another extension by using the dial prefix “*07″. So to dial extension 300 within your PBX and have that phone auto answer (intercom), you would simply dial *07300.

Watch this video for instructions or follow the steps below:

Changing your phone’s settings. The exact process may differ slightly based on your phone vendor, however there is usually
1. Access your phone’s admin panel
2. Look for, and enable, a setting called “Allow Auto Answer by Call-Info” (Note: exact name may change based on phone vendor, will usually be Allow Auto Answer by xxx).
On the Grandstream it will be under -> Accounts -> AccountX -> Call Settings -> “Allow Auto Answer by Call-Info”

After saving your phones settings restart your phone, and you can now dial “*07″ + that phone’s extension from any other phone within in your PBX, and have it auto answer. Pretty cool huh!

You may also disable certain extensions from having the ability to dial other extensions with intercom functionality. If you for example had a person within your company that you don’t want to be able to “walky talky” anyone at anytime….

Simply login to your RingRoost PBX and under that users “SIP Phone Control” -> “Right Click” -> Properties -> Dial Codes -> and uncheck “Allow Intercom Dialing” (Save and save your PBX). That settings looks like this:

Note: We would love to get some feedback on this feature. How easy is it to use? How can we make it better? Any other thoughts?

RingRoost Feature Tracker

Taylor — Thu, 21 Jan 2016 21:18:03 +0000

In an effort to help develop our product, RingRoost has opened up our feature tracking system to our customers. RingRoost customers may now create new feature & bug requests, vote on features requests,track features, and be notified when new features are released.

We are excited to get our customers more involved in our product development and hope we can offer a more full featured and robust product based on our customers needs.

You can checkout our feature tracker here.

New Feature – FAQ’s

Taylor — Tue, 03 Feb 2015 22:29:07 +0000

RingRoost has put together a list of the most commonly asked questions from other RingRoost Customers. Checkout the RingRoost FAQ’s here.

New Features – Time Zone Customization

Taylor — Mon, 26 Jan 2015 21:23:05 +0000

You can now set your own timezone and see all your call records, voicemails, recordings and other items in your current timezone. Change your timezone on the fly and all records will reflect your current timezone.

See “Change Time Zone” Under the “Account Settings Tab” in the right drop down.

New Features – Auto recharge Billing

Taylor — Fri, 07 Nov 2014 21:43:19 +0000

Now you can re-charge your RingRoost account when your funds are getting a little low. Simply enter a payment method and set the amount to recharge to when your funds are almost out. Here is what the auto recharge feature looks like.