We just acquire the following phones YealinkT41p, but I'm not having much success registering it with ringroost. Below you will find the requirements.



Thanks

Hi Lorenzo,

That SIP account is registered ok but the useragen does not look like Yealink. It's a "Cisco/SPA303-7.5.4" phone... Do you have a cisco phone trying to register using same sip credentials?

You may need to add anthother "SIP Phone" control and use that.

Thanks,

RingRoost Support Team

I had to re-connect the Cisco Phone because I was not able to connect the Yealink. I will be utilizing the Yealink phone once I'm able to set it up with RingRoost and will discountinue using the Cisco Phone becuase it's not working correctly

Hi Lorenzo,

Your Settings look correct. I will send you a request to book a "Go To Meeting" so we can troubleshoot the issue.

Thanks,

RingRoost Support Team