Forum Categories >> PBX Setup, Call Routing, PBX Patterns, Voicemails

Menu Control catch all

Asked by PBX Setup, Call Routing, PBX Patterns, Voicemails on December 14, 2014 12:49 AM

Dec 14, 2014 12:49 am
By: Bryan
On: Dec 14, 2014 12:49 am

Menu Control catch all

I'm using a menu control, and I have all of my menu options setup fine, however is there a wild card option so that if someone types an invalid menu option they're not just taken to a dead call and it can be handled a little more gracefully? (like "?")

I noticed I can loop back (i.e. dial zero to hear this menu again), however I'm trying to determine how to handle menu options which are invalid more gracefully.
Feb 02, 2015 4:34 pm
By: RingRoost Support Team
On: Feb 02, 2015 4:34 pm

Menu Control catch all

Yes,

If a caller presses an incorrect key the call will be routed down the default route - "The connector on the bottom".
Feb 28, 2015 7:17 am
By: Scott Hill
On: Feb 28, 2015 7:17 am

Menu Control catch all

Thanks for sharing .
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