My PBX is not sending test messages. I recently noticed that the text function now has a "From" box, but mine does not let me specify the number and there are no numbers in the scroll box. What am I missing? Thanks

Sorry. Text message not test message.

I just checked the log and it shows that I was billed for the text message but it was not received.

Still not working.

Still not working. Please help.

Hi Craig,

Thanks so much for reaching out about this. I'm sorry for the delay in our response, we appreciate your patience.

Your "Send Text" control didn't have a phone number assigned to it, which is why you weren't receiving the text. It does now, so you should be good to go. Let me know if you have any more questions or concerns.



Warmly,

RingRoost Support Team