Forum Categories >> RingRoost Bugs

dashboard gone and numbers don't show in answer call tool.

Asked by RingRoost Bugs on March 01, 2017 5:07 PM

Mar 01, 2017 5:07 pm
By: Robert Wadley
On: Mar 01, 2017 5:07 pm

dashboard gone and numbers don't show in answer call tool.

My dashboard is gone. I can only access it by going to my phone numbers in the menu and clicking "view in dashboard". I assume this is because you have made some changes and multiple dashboards are no longer going to be supported. true?

I am fine recreating my system in the new default dashboard (I was going to make changes anyway), however, when I place an 'answer call' tool on the board, my numbers do not show up for selection in the control. I tried the old board, and I am also unable to select numbers in a new 'answer call' tool there as well.

So I can't create a new dashboard because my numbers are not available. They are listed when I go to the "numbers" tab in the main menu, they just don't show up in an 'answer call' tool.

Help!
Mar 01, 2017 5:56 pm
By: RingRoost Support Team
On: Mar 01, 2017 5:56 pm

dashboard gone and numbers don't show in answer call tool.

Hi Robert,

We still support multiple PBX's (dashboards). You can access your various PBX's by clicking the drop down in the top right and going to "Manage PBX's". You can then see all your PBX's (dashboards).

Thanks,

RingRoost Support Team
Mar 02, 2017 3:01 am
By: Robert Wadley
On: Mar 02, 2017 3:01 am

dashboard gone and numbers don't show in answer call tool.

Thank you,

I guess that is not why the 'answer call' tool is not showing my numbers then.

When I place a new 'answer call' tool on my main board it still does not show any of my numbers in order to select one. It shows nothing but a blank in the dropdown selector.

That is what I am trying to do.


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