I wanted to start fresh and create a new board. There is no mobile phone control in the 'advanced controls' menu nor does my phone show up under 'My Ringroost phones'. My mobile phone was set up and working on my previous board.

I deleted my old board thinking that maybe they did not show up because they were being used on the old board. But that did not work.

The 'My Ringroost phones' menu says "Looks like you don't have any available RingRoost Synced Phones"

I clicked the 'Add more here.' link. which sent me a text message directing me to download the Ringroost app which I already had installed but was now not working. I tried uninstalling the app and going through the process again but I still do not get a mobile phone control nor is my phone listed under 'My Ringroost phones' nor is the app able to place or receive calls.

I tried uninstalling the app and going through the process again but I still do not get a mobile phone control in the 'advanced controls' nor is my phone listed under 'My Ringroost phones' nor is the Ringroost app on my phone able to place or receive calls. If I try to place a call using the app it says "We're sorry this service is currently unavailable"

Hi Robert,

We are looking into this issue and will keep you up to date. Are you using an iphone or Android?

Thanks,

RingRoost Support Team

Android.

Hi Robert,

Can you "syncing your device" again. It's look there were some lingering data that may have been causing this issue for you.

Thanks,

RingRoost Support Team