have a polycom vvx 310 phone that should be set up to register, but fails.

this morning however it's been ringing constant for the last 10 minutes with a call from 2205, which I don't have setup in the dashboard as an extension, and I cannot seem to answer the call anyhow..

Need some assistance here.

'https://www.ringroost.com/faq.php?cat=14&q=195

https://www.ringroost.com/faq.php?cat=14&q=195'

Hello John take a look at this FAQ.

I also do not see your phone attempting to register with RingRoost.

Please take a look at this link for help registering a phone with RingRoost.

https://www.ringroost.com/how-to-set-up-and-register-a-sip-phone.php