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SIP phones are disconnecting - showing red dot on dashboard

Asked by SIP Phone Issues, Sip Registration on February 21, 2019 6:30 PM

Feb 21, 2019 6:30 pm
By: A Plus Enterprises
On: Feb 21, 2019 6:30 pm

SIP phones are disconnecting - showing red dot on dashboard

This morning all phones were working correctly, now 3 of my 4 phones show red dots in the dashboard and do not work. No changes have been made today.
Feb 21, 2019 6:36 pm
By: RingRoost Support Team
On: Feb 21, 2019 6:36 pm

SIP phones are disconnecting - showing red dot on dashboard

We are having an issue at one of our datacenters and the issue is being looked at.
Feb 21, 2019 7:08 pm
By: RingRoost Support Team
On: Feb 21, 2019 7:08 pm

SIP phones are disconnecting - showing red dot on dashboard

Our issue at one of our data centers has been corrected and we will be monitoring the issue to ensure our service remains stable
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