Forum Categories >> PBX Setup, Call Routing, PBX Patterns, Voicemails

SMS doesn't seem to work properly

Asked by PBX Setup, Call Routing, PBX Patterns, Voicemails on March 18, 2019 12:33 AM

Mar 18, 2019 12:33 am
By: Jason Thistlethwaite
On: Mar 18, 2019 12:33 am

SMS doesn't seem to work properly

I'm having trouble with SMS messages in my PBX. I've added an Answer SMS control and connected it to a SIP phone with the same caller id number, but it still doesn't seem to work.

When I try sending an SMS from my phone it doesn't get sent. When I try sending SMS to my SIP phone it also doesn't seem to work. I've tested this with CSIPSimple and MizuDroid as the soft phone.

The weird part is, I tried connecting "Answer SMS" to "Send Email". The SMS messages are sent to my inbox. I can't figure out what's causing this and any help would be appreciated. Thanks!
Mar 18, 2019 12:39 am
By: RingRoost Support Team
On: Mar 18, 2019 12:39 am

SMS doesn't seem to work properly

SMS can only be sent to a SMS enabled cell phone. Need to make sure you copy the SMS variable to forward the message
Mar 18, 2019 12:44 am
By: RingRoost Support Team
On: Mar 18, 2019 12:44 am

SMS doesn't seem to work properly

You have to use answer SMS with send SMS call control. We then forward the message with built in SMS message variable.
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