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Texts No longer Sending

Asked by General & Getting Started Questions, Pricing on October 02, 2023 4:06 PM

Oct 02, 2023 4:06 pm
By: Kristoffer Lynch
On: Oct 02, 2023 4:06 pm

Texts No longer Sending

Hi, previously text messages used to send. They no longer do. Is anyone else having this problem?
Oct 02, 2023 5:12 pm
By: RingRoost Support Team
On: Oct 02, 2023 5:12 pm

Texts No longer Sending

Hello. Some carriers are starting to block txt messaging because of new FCC regulations cracking down on fraud messaging coming from applications.

We will have to register the number campaign with FCC and why/what sms message are being sent.

We are trying to develop a solution and what that cost is going to be and how we bill that cost.

Are you able to replace txt with email? If not we can work on registering the number bill seperately as we before we roll out a solution.

Not sure what all the costs are going to be yet and if we will be have to even bill for it. Sorry you are running into this issue now.
Oct 04, 2023 3:18 pm
By: Kristoffer Lynch
On: Oct 04, 2023 3:18 pm

Texts No longer Sending

No worries, I can change the messaging to voice. On another service I use to send transactional SMS the cost has now gone from about 3c/SMS to 25c/SMS. I don't send those texts any longer because the expense isn't worth it for the low value of my product. So even if you went to the trouble of implementing a solution the cost would probably stop me from using it much anyway.
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