Forum Categories >> ClickToCall Issues/Integration

cannot get click to call to work correctly

Asked by ClickToCall Issues/Integration on January 25, 2015 2:35 PM

Jan 25, 2015 2:35 pm
By: Michael Kristiansen
On: Jan 25, 2015 2:35 pm

cannot get click to call to work correctly

the wordpress plugin is active but submitting info requested gets nothing

the call button will ring cell phone and record, person using the call button clicks share microphone but nothing is heard or recorded

ideas to get this to work is appreciated
Jan 30, 2015 1:43 pm
By: O Skelton
On: Jan 30, 2015 1:43 pm

cannot get click to call to work correctly

I had a similar experience/problem. The person on the originating sided of the "call" after pressing the C2C button on the website did not receive any indication that the phone was ringing. The C2C button seems to work only with Chrome (tested Firefox and Explorer, with no success).

Solutions?
Jan 30, 2015 7:07 pm
By: RingRoost Support Team
On: Jan 30, 2015 7:07 pm

cannot get click to call to work correctly

After looking into this issue we discovered an issue with some recent browser updates (in Firefox + IE) and our current click2call. Our deveopers have identified and fixed the issue.

Please refresh you browsers (FireFox + IE) and try using the Click2call again.
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