Forum Categories >> PBX Setup, Call Routing, PBX Patterns, Voicemails

Only one phone will ring at once

Asked by PBX Setup, Call Routing, PBX Patterns, Voicemails on April 20, 2015 8:02 PM

Apr 20, 2015 8:02 pm
By: Robert Wadley
On: Apr 20, 2015 8:02 pm

Only one phone will ring at once

I am trying to get all of my phones to ring at the same time (first to answer wins) I have two Grandstream GXP1400 phones. The affected part of my set up is as follows:
AnswerCall(main number)-->TimeFilter [if true] -->(one connection to each) SIPPhone.

Incoming calls directly to each phone work fine.
Each phone can call the other using an extension just fine.
Outgoing calls from each phone work just fine.

The problem is that when calls come in on my main number only one phone will ring using this setup. If I bypass the TimeFilter and connect AnswerCall directly to each phone they both ring simultaniously as expected.

By deleting one or the other of the connections I can make either phone ring but when both are connected at the same time only one phone will ring.



What am I missing here?
Apr 22, 2015 2:18 pm
By: RingRoost Support Team
On: Apr 22, 2015 2:18 pm

Only one phone will ring at once

Hi Robert,

We recently launched the "Fork Call" Control which should achieve what you need. Log into your PBX and refresh your browser. Under advanced use the fork call between the "Time Filter" and any "SIP Phones" you would like to ring.



Thanks,

RingRoost Support Team.
Apr 22, 2015 9:33 pm
By: Robert Wadley
On: Apr 22, 2015 9:33 pm

Only one phone will ring at once

Fork Call does the trick beautifully.

Thank you
Stay connected with ringroost