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cannot make or receive calls yet -- using Bria Soft Client on Android

Asked by General & Getting Started Questions, Pricing on May 04, 2015 12:27 AM

May 04, 2015 12:27 am
By: Evgeny Panov
On: May 04, 2015 12:27 am

cannot make or receive calls yet -- using Bria Soft Client on Android

I've just set up a simple PBX with one phone number and used one Bria Soft Client as SIP phone.
Tried calling my wife's number, but she didn't hear anything. Tried calling this new number myself, but no luck either.
May 04, 2015 12:34 am
By: RingRoost Support Team
On: May 04, 2015 12:34 am

cannot make or receive calls yet -- using Bria Soft Client on Android

Hi Evgeny,

Try right clicking your "SIP Phone" control and setting NAT to yes, save your PBX and restart your phone - this generally solves the audio issue.

You can see full details here:https://www.ringroost.com/how-to-set-up-and-register-a-sip-phone.php#step_4_2



Thanks,

RingRoost Support Team
May 04, 2015 1:12 am
By: Evgeny Panov
On: May 04, 2015 1:12 am

cannot make or receive calls yet -- using Bria Soft Client on Android

Turned out that the problem is specific to the type of phone I was using -- Samsung Galaxy S5.
May 04, 2015 1:25 am
By: Evgeny Panov
On: May 04, 2015 1:25 am

cannot make or receive calls yet -- using Bria Soft Client on Android

Actually you were right! The NAT setting resolved the issue. Thanks a lot!
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