General & Getting Started Questions, Pricing

IVR Issue Pickup

Asked by General & Getting Started Questions, Pricing on August 03, 2015 11:27 PM

Aug 03, 2015 11:27 pm

By: JoDi
On: Aug 03, 2015 11:27 pm

IVR Issue Pickup

I am having problems with my IVR setup - when a call is received it just rings and rings, no ivr answers the line. Initially, the IVR was picking up. Now it doesn't is there something I need to do to fix this? or is this a system wide issue?

Oct 23, 2015 3:56 pm

By: jason smith
On: Oct 23, 2015 3:56 pm

IVR Issue Pickup

i am having the same problem, the setup was working correctly for awhile and just stopped

Mar 21, 2016 10:22 pm

By: RingRoost Support Team
On: Mar 21, 2016 10:22 pm

IVR Issue Pickup

Hi Jason,

Are you still noticing this issue? We are unable to test on your account because the call is fowarding directly to you phone.

Thanks,

RingRoost Support Team

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