Forum Categories >> SIP Phone Issues, Sip Registration

My inbound calls are not being recieved

Asked by SIP Phone Issues, Sip Registration on August 23, 2015 12:26 PM

Aug 23, 2015 12:26 pm
By: Richard Nichols
On: Aug 23, 2015 12:26 pm

My inbound calls are not being recieved

I have been working through some NAT issues when i realized that no calls seem to be recieved. Not only is my phone not ringing, the call is not routed to voicemail.

The outbound calls still have no audio, I belive that is a NAT issue on my end and not linked to the first issue I mentioned.

I am using a Cisco 7960g and a wrt-160nl with DD-WRTv24 on it.
Aug 23, 2015 1:20 pm
By: Richard Nichols
On: Aug 23, 2015 1:20 pm

My inbound calls are not being recieved

I deleted my pbx and started over. My DID is not avalible to add to "answer call"
Aug 23, 2015 5:56 pm
By: RingRoost Support Team
On: Aug 23, 2015 5:56 pm

My inbound calls are not being recieved

Hi Richard,

Did you try setting NAT to "yes" withing your RingRoost PBX - see here: https://www.ringroost.com/faq.php?cat=14&q=189
Aug 23, 2015 7:05 pm
By: Richard Nichols
On: Aug 23, 2015 7:05 pm

My inbound calls are not being recieved

Sure did, thanks for suggesting it. I have been trying it both ways to see where the issue is for the audio. It helped in the beginning, I was able to hear incoming calls, but it did not help the outgoing. Now the incomming are not coming in at all...
Aug 23, 2015 8:27 pm
By: Richard Nichols
On: Aug 23, 2015 8:27 pm

My inbound calls are not being recieved

Sure did, thanks for suggesting it. I have been trying it both ways to see where the issue is for the audio. It helped in the beginning, I was able to hear incoming calls, but it did not help the outgoing. Now the incomming are not coming in at all...
Aug 24, 2015 10:32 am
By: Richard Nichols
On: Aug 24, 2015 10:32 am

My inbound calls are not being recieved

When I rout my inbound calls directly to voice mail, the call is still not answered... I believe the problem is on your end.

Outbound rings the phone, but no audio.
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