PBX Setup, Call Routing, PBX Patterns, Voicemails

my inbound calls are not being recieved

Asked by PBX Setup, Call Routing, PBX Patterns, Voicemails on August 25, 2015 2:25 PM

Aug 25, 2015 2:25 pm

By: Richard Nichols
On: Aug 25, 2015 2:25 pm

my inbound calls are not being recieved

My inbound calls are not being recieved. I have routed them directly to voicemail after my sip phone stopped ringing, but the voicemail does not answer either...

Aug 25, 2015 2:59 pm

By: Richard Nichols
On: Aug 25, 2015 2:59 pm

my inbound calls are not being recieved

When i try to call from my mobile phone it gives me a message that my account is out of funds, yet i see that I have $18.01.

Aug 28, 2015 2:29 pm

By: RingRoost Support Team
On: Aug 28, 2015 2:29 pm

my inbound calls are not being recieved

Hi Richard,

Are you simply calling your RingRoost number? or are you using our RingRoost mobile app to make outbound calls?

If your using that app you need to have a Mobile phone control on your PBX and then register your phone with it.

You can see help video on this process here: https://www.youtube.com/watch?v=sa1pHz7UM_U

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