Forum Categories >> PBX Setup, Call Routing, PBX Patterns, Voicemails

Send Text and VM

Asked by PBX Setup, Call Routing, PBX Patterns, Voicemails on November 05, 2015 5:18 PM

Nov 05, 2015 5:18 pm
By: Craig Smith
On: Nov 05, 2015 5:18 pm

Send Text and VM

I set up a PBX where the call was routed to a menu with extensions. The extension simultanously routed to a VM and Send Text. When a call came in, the caller was routed to VM and a text message was sent indicating a VM. It was working last night. This morning, the link to the Send Text was gone (on its own). When I sent it back up again, it hasn't worked. Two issues: (1) How can I get this to work consistently? and (2) Why/How did a function on my PBX get erased on its own? Thanks.
Nov 12, 2015 7:47 pm
By: Craig Smith
On: Nov 12, 2015 7:47 pm

Send Text and VM

Hi Craig,

We are unable to reproduce this error. The system seems to be sending the SMS fine.

Let us know if you are still having issue.

Thanks,

RingRoost Support Team.
Nov 13, 2015 5:08 am
By: Craig Smith
On: Nov 13, 2015 5:08 am

Send Text and VM

Thank you. Since reconstructing the PBX, it has worked correctly. Seems like operator error. Thanks! Craig
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