Forum Categories >> SIP Phone Issues, Sip Registration

X-Light calls not coming in intermittently

Asked by SIP Phone Issues, Sip Registration on January 27, 2016 9:07 PM

Jan 27, 2016 9:07 pm
By: Vicky Kachare
On: Jan 27, 2016 9:07 pm

X-Light calls not coming in intermittently

Over half of calls coming into X-Light are not making it through. This is likely a NAT issue. I will look into X-Light to see best way to resove.
Jan 28, 2016 12:23 am
By: RingRoost Support Team
On: Jan 28, 2016 12:23 am

X-Light calls not coming in intermittently

Hi Vicky,

Make sure you have the "Poll Time" field set to 30 in your X-lite settings (ACcounts -> Presence -> Poll Time)

See full set up instruction here: https://www.ringroost.com/device-config/desktop-softphones/X-LITE

Thanks,

RingRoost Support Team
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