Help, I installed new fiber optic internet today and now I went to update ring roost and I can no longer find were I can enter a known IP address to allow access also when I right click the Sip phone there is not box to select for NAT.



How ever the phone still rings out but there is now voice or dial tone.

Same thing. I can't find the NAT option!! I've called that phone number and submitted help requests numerous times... Looks like I have a better chance of seeing a yeti than hearing back from Ringroost. Any other PBX services have better customer service??

Hi Brian,

We now automate the NAT settings, so you should not longer have to manually set NAT to on/off on the "SIP Phone" control. As far as the Trusted IP, you should no longer have to enter these settings as we not automatically determine what IP's should be trusted.

Thanks,

RingRoost Support Team