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Can I build this type of answering service

Asked by General & Getting Started Questions, Pricing on March 29, 2016 10:30 PM

Mar 29, 2016 10:30 pm
By: Mike
On: Mar 29, 2016 10:30 pm

Can I build this type of answering service

Can ringroost do this?

I want to set up an afterhours answering service for a doctor. Can I do the following with ringroost?

Answer phone with 3 choices:


1. hear message with office hours
2. record a message (non urgent
3. contact on call doctor

When "contact on call doctor" is selected I need two things to happen:


1. Message plays that explains to caller the need to leave a message with call back number, and other info. It would be nice to auto capture the caller's number although it's not always the preferred callback number




As an alternative the incoming message could be emailed to doctor after caller hangs up with the voice file as an attachment

Thanks
Oct 04, 2016 4:46 pm
By: RingRoost Support Team
On: Oct 04, 2016 4:46 pm

Can I build this type of answering service

Hi Mike,

Thanks for getting in touch, sorry for the delay in our response.

That's a great question. You can indeed set that up. Our best recommendation is to have an email sent to the doctor (with a voicemail attachment) after the voicemail is left.



This video from our resources page shows you how to set up the "Send Email" control:

https://www.ringroost.com/help-videos.php



Let us know if you have any more questions.



Thanks,

RingRoost Support Team
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