Exploring the Conference Call feature and a few questions:

What are the limitations of the conference call capabilities?

Is there a limit on the number people who can call in?

Any way for people to know how many people are on the call?

Any way to remove people from a conf call?

Who are currently on a call?

Is there any way to change the text-to-speech recording to something else?

Any other limitations that one should be aware of or best practices?

Sorry for some reason it didn't seem to save my post. Exploring the Conference Call features and a few questions:

How many people can join a conference call with a given password on a single conference room at a time?

Is there any way to know how many people are on the call?

Is there any way to know who is on a call (like caller ids or something)?

Is there a way to remove a caller or mute a caller?

Is there a way to force disconnect all callers?

Is there any other best practices or limitations regarding the conference rooms feature?

Thanks.

Currently our conferencing features is relatively new, so we do not offer features such as mute/booting/# callers etc. We are looking into some of these features and are open to adding specific feature requests to our conferencing - if there is a high demand for them.

Therotically there is no limit to conference call members, however we have only tested up to 20 participants. You may start to encounter problems if you get into numbers much higher than that.

on a test number: <span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space: nowrap;">949-629-3539</span> we added a conference room to an AnswerCall and then put a pin of 1234.

After 3 successfull connections to the conference room, it started to give another test 3 callers a busy signal.

So basically we could get 3 participants.

Ahh, yes that is correct,

For inbound calls, by default, we limit each account to 3 concurrent calls unless you specifically requested more. We have increased your account to allow 6 incoming calls at one time. If you require more capacity, please let us know your use case and we may be able to increase capacity.

I think my disconnect was in how I should think about the conference room functionality.

I was thinking of it along the lines of:

<ul>
<li>a user has a room set up with a passcode (potentially multiple conference rooms per line).</li>
<li>They email out the passcode and phone number to various people (or however you navigate through the pbx, if there's a menu infront, or however, but a phonenumber and then details including password for the conference room).</li>
<li>And attendees attend.</li>
</ul>
The problem is if only 3 people could call in (since everything starts with an Answer Call, with a 3 caller limit by default), that limits both the conference rooms, plus any other activity for the number.

It seems like since the workflow starts with an Answer Call, it really kills the ability for Conference Calls (since most would be calling in for it).

Am I understanding it correctly?