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Call not forwarding to Menu

Asked by PBX Setup, Call Routing, PBX Patterns, Voicemails on April 19, 2016 4:02 PM

Apr 19, 2016 4:02 pm
By: Corbin Kuntzsch
On: Apr 19, 2016 4:02 pm

Call not forwarding to Menu



Im having an issue with the call dropping after the phones ring, i have removed all but one phone from the fork and it works ok. any ideas.
Sep 26, 2016 8:58 pm
By: RingRoost Support Team
On: Sep 26, 2016 8:58 pm

Call not forwarding to Menu

Hi Corbin,

Sorry for the confusion. Generally, it's easier to route multiple lines using the "SIP Phone" controls, by connecting multiple lines to your "Answer Call" control. This simplifies your PBX by accomplishing the same goal fewer steps.

Try testing it using that configuration and let us know if you're still having any issues.



Thanks,

RingRoost Support Team
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