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Phone number doesn`t do or receive calls

Asked by Phone Numbers on June 14, 2016 12:34 AM

Jun 14, 2016 12:34 am
By: Pedro Paulo Corrales Faria
On: Jun 14, 2016 12:34 am

Phone number doesn`t do or receive calls

My PBX is not responding the calls. What should I dor?
Jun 28, 2016 8:35 pm
By: RingRoost Support Team
On: Jun 28, 2016 8:35 pm

Phone number doesn`t do or receive calls

Hi Pedro,

It looks like you are using g729 codec when forwarding your SIP calls to your RingRoost number. Try changing to ulaw, and it should resolve the issue.

Thanks,

RingRoost Support Team
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