Forum Categories >> SIP Phone Issues, Sip Registration

Can't make any calls

Asked by SIP Phone Issues, Sip Registration on June 21, 2016 5:16 PM

Jun 21, 2016 5:16 pm
By: Vladimir Zaranok
On: Jun 21, 2016 5:16 pm

Can't make any calls

Hello,

We can't make any calls for two days. We can hear dial tone, but nothing happening after we input the number... At the same time, we can still receive calls from our customers. Please help ASAP!
Jun 21, 2016 8:04 pm
By: Matthew Freeze
On: Jun 21, 2016 8:04 pm

Can't make any calls

We are also experiencing this problem. Outbound calls give a busy signal but inbound calls work fine.
Jun 23, 2016 4:35 pm
By: RingRoost Support Team
On: Jun 23, 2016 4:35 pm

Can't make any calls

Hi Matthew,

We apologize for this issue, you should now be able to make/receive calls. Some of our customer accounts were experiencing an increased amount of fraudulent outbound calls, and our system temporarily suspended these accounts until we could manually review.

Thanks,
RingRoost Support Team
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