Forum Categories >> SIP Phone Issues, Sip Registration

All phones went down

Asked by SIP Phone Issues, Sip Registration on July 29, 2016 5:44 PM

Jul 29, 2016 5:44 pm
By: Guillermo
On: Jul 29, 2016 5:44 pm

All phones went down

My 6 phones were working fine but all of them went down, I have tried to reset everything and star all over (delete configuration and give each phone a new password ) but they are not working at all. Please help.
Sep 20, 2016 8:53 pm
By: RingRoost Support Team
On: Sep 20, 2016 8:53 pm

All phones went down

Hi Guillermo,

Thanks for getting in touch, I'm sorry for the delay in our response. I appreciate your patience and wanted to follow up with you about this.

Seamless functionality is of utmost importance to us. When outages like this happen we take them seriously. We work hard to make sure they're as brief as possible.

We've put in place several measures to minimize outages so your communication is uninterrupted. We're sorry for any inconvenience this has caused and hope these improvements will show our good faith moving forward.

Let us know if you have any questions or need help with anything.

Warmly,

RingRoost Support Team
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