Hi, just noticed that you added in syncing of mobile phones. This mobile phone feature had been availble for a while and I have gone through the video tutorial however it has never worked for us. The main problem is that if we do not press 1 fast enough the caller gets disconnected. It does not even transfer to voicemail. After noticing that the mobile app which had not been able to dial out for sometime had began to work. I decided to replace the dial nodes with mobile phone. However the problem still presists. If we do not press 1 almost immeditley the caller gets disconnected. The main reason we would like to use the mobile phone nodes is becuase they allow for the caller to reach the company voicemail instead of a personal one. I hope you guys can help me out with this issue.

Hi Rufi,

Sorry for delayed response and thanks for this input. Try now and see if your issue is solved. We added ability to "repeat" the text more times so that you have a longer time to press 1 and answer the call.





Let us know if you are still having issues.

Thanks,

RingRoost Support Team