Category: Phone System

Intercom functionality with RingRoost

Setting up intercom functionality within your RingRoost PBX is now pretty simple. You will need to change one setting on your physical SIP Phone, then you will be able to dial any extension from another extension by using the dial prefix “*07″. So to dial extension 300 within your PBX and have that phone auto answer (intercom), you would simply dial *07300.

Watch this video for instructions or follow the steps below:

Changing your phone’s settings. The exact process may differ slightly based on your phone vendor, however there is usually
1. Access your phone’s admin panel
2. Look for, and enable, a setting called “Allow Auto Answer by Call-Info” (Note: exact name may change based on phone vendor, will usually be Allow Auto Answer by xxx).
On the Grandstream it will be under -> Accounts -> AccountX -> Call Settings -> “Allow Auto Answer by Call-Info”
allow-auto-answer

After saving your phones settings restart your phone, and you can now dial “*07″ + that phone’s extension from any other phone within in your PBX, and have it auto answer. Pretty cool huh!

You may also disable certain extensions from having the ability to dial other extensions with intercom functionality. If you for example had a person within your company that you don’t want to be able to “walky talky” anyone at anytime….

Simply login to your RingRoost PBX and under that users “SIP Phone Control” -> “Right Click” -> Properties -> Dial Codes -> and uncheck “Allow Intercom Dialing” (Save and save your PBX). That settings looks like this:

Note: We would love to get some feedback on this feature. How easy is it to use? How can we make it better? Any other thoughts?

New Number Porting System

We are excited to announce new porting features, you can now port numbers faster with our simplified porting system . No more downloading and filling out porting forms. Port multiple numbers and track the porting status right from your RingRoost account.

In order to make porting numbers easier we also changed the way you assign third party numbers to your RingRoost account. You can now assign third party numbers under your account settings , and port numbers to RingRoost under the new number porting area .

We offer Local numbers in USA + Canada you can see more about local numbers in your area here. We are proud to support many business phone systems in Baton Rouge, LA and the rest of the USA & Canada.

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To learn more about this and other improvements, follow us on twitter .

Business Phone Systems – Doing it Yourself

It was not always the case that trying to set up a phone system by yourself is worth the time, I mean, you got to stick with your core businesses. At RingRoost our goal it to make setting up your phone system too fast, too cheap and too easy to NOT do it by yourself. In the time it takes you to get off the call with a sales man at some slow moving telecommunications company, you could have already set up a working phone system. If your ready to get started setting up your phone system, checkout our guide to setting up an office phone system. Otherwise keep reading…

Why setting up your own phone system is a good idea.

1. Control & Flexibility
Doing it yourself puts you in complete control of your phone system. This means, you will be able to add features to your phone system that you would never get with an out of the box solutions. Features like integrating your business contacts, so your system can automatically know who is calling and pull in customer information, features like call queueing, multi line ringing, conference calling and multiple personal extensions.

2. Price
This is where you start to see the huge saving start to add up, instead of paying ridiculous prices like $30/mo per user. You can pay by your phone usage, and not worry about having to pay more when get a new hire and need a phone for them.

3. Speed
Most businesses (especially startup businesses) know that getting stuff done fast is important, you can’t wait around a few months to get a phone system installed,if you setup your own phone system you won’t have to wait around for someone to come by and do it for you.

Many businesses are worried that doing it themselves will be to hard or take to up to much time. The RingRoost PBX builder technology is developed to allow anyone who can user a computer to do it themselves, and the best part is if you ever run into any problems, we are here to help. If you want to see more about RingRoost, checkout this introduction video to RingRoost.